Continuous monitoring
Every link and device is monitored in real time from our NOC, so alerts reach us before your site notices a problem.
Managed Services
We operate your network end-to-end from day one: monitoring, maintenance, fault management, and equipment updates. Our team works from a 24/7 Network Operations Center (NOC), so yours can focus on its core work.
What's included
- Continuous monitoring
- Fault management
- Preventive and field maintenance
- Device and firmware management
- Secure, audited access
- Monthly reports
What's included
Fault management
Every incident is logged in our ticketing system, tracked to resolution, and escalated directly to the manufacturer when needed.
Preventive and field maintenance
Scheduled site visits and a field team that comes to you when needed.
Device and firmware management
We update software and apply configurations to best practices, and document every change.
Secure, audited access
All access to your equipment goes through protected, logged channels, in line with information security controls.
Monthly reports
Availability, incidents, response times and usage — in one clear report.
Add-on: Colocation
We host your equipment at our Khobar facility, with backup power, cooling, and a direct connection to our ground station.